At cly88, the privacy and security of your personal data is our priority. This Privacy Policy transparently explains how we collect, use, and protect your information as a member of our platform.
Here are cly88's core commitments to ensuring the personal data of every Malaysia member is always protected to the highest standard.
All data transmitted between your device and cly88's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Cly88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you.
Only cly88 staff who require data access to perform their duties are permitted to access member information. This access is strictly controlled and regularly audited.
Your personal data is stored on servers protected by multi-layered firewalls, physical access controls, and 24/7 monitoring systems to prevent any unauthorized access.
You have the right to access, correct, or request deletion of your personal data at any time. cly88 respects and facilitates these rights without any barriers.
In the event of any data security breach that affects your information, cly88 is committed to notifying you within the stipulated timeframe.
Cly88 ("we", "Platform") values the privacy of every member. This Privacy Policy explains in detail how we collect, store, use, and protect your personal data when you use the cly88.vu platform and all related services, including our mobile app.
This policy is established in accordance with responsible data protection principles and reflects cly88's commitment to handling your personal information with full integrity. By using the cly88 platform, you agree to the collection and use of data as described in this Privacy Policy.
This Privacy Policy should be read together with Terms & Conditions cly88. Your continued use of our platform following any amendment to this Policy will be deemed your acceptance of those changes.
Cly88 collects various types of personal data depending on how you interact with our platform. The following is a summary of the data categories we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number | Account communications, notifications, and support |
| Financial Data | Bank details, eWallet account numbers | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser | Account security and platform improvements |
| Usage Data | Game records, betting history, login timestamps | Service improvement and responsible gaming |
| Location Data | Country and region based on IP address | Jurisdictional requirement compliance and access control |
This includes information you provide during account registration, identity verification (KYC), when contacting our customer support team, or when completing any promotional forms. This information is necessary for us to provide you with a fully functional service.
When you access the cly88 platform, our systems automatically record certain technical information such as your IP address, device and browser type, pages visited, and the time and duration of each session. This data is used solely for security, technical troubleshooting, and user experience improvement purposes.
Cly88 uses your personal data only for legitimate and necessary purposes. We do not process your data beyond what is required to operate our services effectively. The primary purposes for which your data is used are as follows:
cly88 does not use your data for automated decision-making that materially affects your rights without appropriate human intervention.
Cly88 does not sell or rent your personal data to any third party. However, in the course of operating our platform, there are limited situations where your data may be shared with trusted parties:
We share necessary data with third-party service providers who assist us in operating the platform, including payment service providers, gaming solution providers, and cloud service providers. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes specified by cly88.
Cly88 may be required to disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law. In such circumstances, we will disclose only the minimum information necessary.
In the event of a merger, acquisition, or transfer of company assets, members' personal data may be transferred as part of the business assets. We will notify you in advance before any such transfer takes place and ensure your data receives equivalent protection.
All third parties that receive data from cly88 are required to uphold data security standards no less stringent than those we apply ourselves.
The cly88 platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and performance of the cly88 platform.
Cly88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. As a general rule, active account data is retained for the duration your account remains active, while closed account data is retained for the minimum period prescribed by compliance and legal requirements.
Cly88 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, accidental alteration, or destruction. These measures include:
While no security system can be guaranteed 100% foolproof, cly88 continuously strives to implement industry-leading security practices to protect your data.
As a cly88 member, you have certain rights regarding the personal data we hold about you. cly88 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within 14 business days.
The cly88 platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors. If we become aware that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe your child has provided personal data to cly88, please contact us immediately so we can take the appropriate action.
The cly88 platform may contain links to third-party websites or services. This Privacy Policy applies to the cly88 platform only. cly88 is not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.
Cly88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the services we offer. Any material amendments will be communicated to you via your registered email or an in-platform notification at least 7 days before the changes take effect.
The "last updated" date shown at the top of this page reflects when this Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how cly88 handles your personal data, please do not hesitate to contact us. Our data privacy team is ready to assist you:
Email: [email protected] — We aim to respond to all privacy-related enquiries within 1–2 business days.
You may also refer to the FAQ us for answers to frequently asked questions about privacy and data security, or reach our customer support team via live chat, available 24 hours a day.